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Student Information Centre

Students can contact us via phone, email or in person according to the following:

Telephone service

Phone number of the SIC: +36 1 273 2467

Irregular phone service opening hours

  • 2nd December 2022 (Friday): 9 a.m. – 3 p.m.
  • 6th December 2022 (Tuesday): 12.30 p.m. - 5 p.m.
  • 13th December 2022 (Tuesday): 1 p.m. – 2 p.m.
  • 15th December 2022 (Thursday): closed
  • between 23rd December 2022 and 2nd January 2023: closed

We will answer phone calls from 3rd January 2023 again according to the regular phone service hours: 

  • Monday, Tuesday and Friday: 9.00 - 17.00
  • Wednesday and Thursday: 13.00  - 17.00


Email

The electronic question form is available at:https://www.metubudapest.hu/ask-sic

Emails sent on 23rd December 2022 or after will be answered from 2nd January 2023 the earliest.

  • Our team answers e-mails during the working hours on workdays
  • Please note that the answer time is within 2 workdays!

In the electronic question form you are required to provide the following data:

  • your name,
  • your Neptun code – please pay special attention to your correct Neptun code!
  • the relevant program concerning your question,
  • the email address registered in Neptun,
  • the subject and details of your question.


Personal consultation

We can only accept students if they make an appointment in advance. You can book an appointment at this link:https://www.metubudapest.hu/webbooking-en


From December 19, 2022 to January 8, 2023, personal customer service will be closed at the Nagy Lajos király út, Rózsa utca and Infopark campuses.

The personal consultation will be available according to the regular opening hours again from 9th January 2023.


Nagy Lajos kiraly street 1-9., Office F109:

Only the following types of administration can be arranged in person:

  • Student Card administration 
  • Certificate handover: only in case you indicated in your request that you’d like to get the hard copy and your request is already accepted. 
  • Degree certificate handover: only in case you received a notification that it is ready to be picked up at Student Information Centre

Regular opening hours:

  • Monday to Friday:12.30 p.m. – 3.30 p.m.


Irregular opening hours:

  • December 2, 2022 (Friday): 12.30 p.m. – 3 p.m.
  • December 13, 2022 (Tuesday): 12.30 p.m. - 2 p.m.
  • December 15, 2022 (Thursday): CLOSED


Rózsa street 4., Office A007:

Only the following types of administration can be arranged in person:

  • Student Card administration 
  • Certificate handover: only in case you indicated in your request that you’d like to get the hard copy and your request is already accepted.

Regular opening hours:

  • Wednesday and Thursday:  12.30 p.m. – 3.30 p.m.
  • Monday, Tuesday and Friday: Closed.


Irregular opening hours:

  • December 15, 2022 (Thursday): CLOSED


INFO Park, Building ‘D’ (1117 Budapest, Neumann János street), Office D221 (second floor):

Only the following types of administration can be arranged in person:

  • Student Card administration 
  • Certificate handover: only in case you indicated in your request that you’d like to get the hard copy and your request is already accepted.

Regular opening hours:

  • Tuesday: 9 a.m. – 3 p.m. (closed between 12 p.m. – 1 p.m.)
  • Monday, Wednesday, Tuesday and Friday: Closed.


Irregular opening hours:

  • December 6, 2022 (Tuesday): open between 1 p.m. and 3 p.m.
  • December 13, 2022 (Tuesday): open between 9 a.m. and 2 p.m. (launch break between 12 p.m. and 1 p.m.)


Privacy Policy – Customer Service