Students can contact the Student Information Centre via phone, email or in person according to the following:
Telephone service
Phone number of the SIC: +36 1 273 2467
Regular phone service opening hours
- Monday: 9.00 - 16.30
- Tuesday: CLOSED
- Wednesday: 13.00 - 16.30
- Thursday: CLOSED
- Friday: 9.00 - 15.30
Email
The electronic question form is available at: https://www.metubudapest.hu/ask-sic
Our team answers e-mails during the working hours on workdays
- Please note that the answer time is within 2 workdays!
In the electronic question form you are required to provide the following data:
- your name,
- your Neptun code – please pay special attention to your correct Neptun code!
- the relevant program concerning your question,
- the email address registered in Neptun,
- the subject and details of your question.
In-person administration
We recommend that you make an appointment for personal administration in advance via the following link: https://www.metubudapest.hu/webbooking-en
After a successful reservation, you will receive a confirmation e-mail in which you will find your reservation ID. Upon your arrival enter your Booking ID into the ticketing kiosk at your Meeting Point and it will issue your queue number after the check-in.
Do you come to the personal customer service without making a prior appointment?
For personal administration, it is necessary to draw a paper-based ticket using the totems displayed on the campuses. Please note that the last serial number can be issued no later than 15 minutes before the personal customer service closes.
Please always bring a personal identification document (ID card, passport or residence permit) with you for in-person administration at the Student Information Centre!
Nagy Lajos király street 1-9., Office F109:
Only the following types of administration can be arranged in person:
- Student Card administration
- Certificate handover: only in case that the collection of hard copy document was indicated in the relevant Neptun request and the request is already accepted.
- Degree certificate handover: only in case you received a notification that it is ready to be picked up at Student Information Centre
Regular opening hours:
- Monday to Friday: 12.30 - 15.30
Irregular opening hours:
Dear students!
We would like to inform you that the in-person administration at the Nagy Lajos király street campus Office F109 will be closed on the following days:
February: 10th , 12th , 14th , 17th , 19th , 21st , 24th , 26th , 28th.
Thank you for your understanding!
Rózsa street 4., Office A007:
Only the following types of administration can be arranged in person:
- Student Card administration
- Certificate handover: only in case that the collection of hard copy document was indicated in the relevant Neptun request and the request is already accepted.
Regular opening hours:
- Wednesday and Thursday: 12.30 - 15.30
- Monday, Tuesday and Friday: CLOSED
INFO Park, Building ‘D’ (1117 Budapest, Neumann János street), Office D221 (second floor):
Only the following types of administration can be arranged in person:
- Student Card administration
Regular opening hours:
- Tuesday: 9.00 - 12.00 and 13.00- 15.00
- Monday, Wednesday, Thursday and Friday: CLOSED